Dialers

Dialers

Outbound dialer and AI-assisted calling solutions for call centers and sales/support teams.

For: Call centers, sales teams, BPOs, enterprises

DIDWire Predictive Dialer and Conversational Voice AI Telephony Control Center
Active Interconnect
DIDWire Predictive Dialer and Conversational Voice AI Telephony Control Center

Commercial Flexibility

Commercial Pathways: Retail vs. Wholesale

Choose between instant self-serve rate discovery for modern business communications or bespoke high-capacity bilateral carrier interconnects

Self-Serve Discovery

Retail & Business Communications

On-demand, pay-as-you-go global voice, messaging, and virtual numbers with zero contract lock-in and instant rate transparency.

Billing Model1/1 Per-Second
Commitment$0 / No Minimum
ProvisioningInstant API / Panel

What's Included

  • Transparent Public Rates: Instant rate search across global destinations with sub-second lookups.
  • No Sneaky Minimums: Top up only what you consume with exact per-second billing granularity.
  • Developer Quickstart: Instant REST API token access, webhooks, Postman collections, and SDKs.
  • Redundant Architecture & Support: High-availability geo-redundant routing with 24/7 technical desk access.
High-Capacity Wholesale

Carriers & High-Volume Wholesale

Bespoke LCR and CLI rate decks, massive CPS concurrency, direct bilateral cross-connects, and priority NOC engineering.

Deck FormatBespoke CSV / LCR
CPS ConcurrencyHigh-Capacity Scalable CPS
NOC EscalationDedicated Teams/Telegram

Enterprise & Carrier SLA

  • Bespoke Bilateral Rate Cards: Tailored pricing tiers for high-volume call centers and aggregator traffic.
  • Ultra-High Concurrency: Elastic SIP trunks engineered to scale call throughput dynamically without clipping.
  • Direct Carrier Interconnects: Geo-redundant PoPs with STIR/SHAKEN Level-A attestation and CLI preservation.
  • Dedicated Interconnect Engineer: 1-on-1 onboarding, custom SIP trunk tuning, and priority 24/7 NOC channel.
Side-by-Side Commercial Comparison
Strictly verified carrier parameters · Zero commitment discovery
Commercial DimensionRetail & Business PathWholesale & Carrier Interconnect
Minimum Monthly Commitment$0 / No MinimumHigh Volume ($1k+ / Bespoke RFQ)
Call Attempt Rate (CPS)Up to 25 CPS standard burstCustom Scalable High CPS
Rate Discovery FormatInteractive Web & Public REST APIBespoke CSV Rate Card / LCR Matrix
Billing Granularity1/1 Per-Second Billing1/1 or 6/6 Negotiated Bilateral Terms
STIR/SHAKEN AttestationFull Level-A / Verified CLIFull Level-A + Identity Headers / SIP Diversion
Support & NOC Escalation24/7 Support Desk & DocumentationDirect Telegram & Teams Priority NOC Channel

DIDWire

Call flow visual

01Campaign
02Dialing policy
03Voice route
04Agent / AI

Call flow visual — Telecommunications Schematic

Verified Carrier Interconnect
Call flow visual Architecture Diagram
Architecture

Call flow visual

Carrier-grade routing with direct SBC interconnects, active-active geo-redundancy, and cryptographic attestation.

Dialers

Use-case cards

Use-case cards

Context

Product-specific detail

Use-case cards. Outbound dialer and AI-assisted calling solutions for call centers and sales/support teams.

CommercialRates and terms from approved configurationTechnicalIntegration details remain product-specificSupportHuman handoff stays available globally

Dialers

AI vs conventional dialer section

AI vs conventional dialer section

Context

Product-specific detail

AI vs conventional dialer section. Outbound dialer and AI-assisted calling solutions for call centers and sales/support teams.

CommercialRates and terms from approved configurationTechnicalIntegration details remain product-specificSupportHuman handoff stays available globally

DIDWire

Integration/API block

Developer experience

Build against documented APIs

Public discovery endpoints expose only approved data. Administrative and MCP writes remain permissioned and auditable.

POST /v1/messages200 OK
curl -X POST "https://api.didwire.example/v1/messages" \
  -H "Authorization: Bearer sk_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+14155550199",
    "channel": "sms",
    "body": "Your DIDWire verification code is: 482901"
  }'

# Response: 202 Accepted
{
  "id": "msg_9f82d1c0",
  "status": "queued",
  "segments": 1
}

Dialers

Commercial/quote CTA

Commercial/quote CTA

Context

Commercial engagement

Commercial/quote CTA. Outbound dialer and AI-assisted calling solutions for call centers and sales/support teams.

CommercialRates and terms from approved configurationTechnicalIntegration details remain product-specificSupportHuman handoff stays available globally

DIDWire

Related calculators/guides

Cluster Setup

VICIdial & Dialer Guides

Enterprise campaign deployment

Architectural guides for high-capacity multi-server VICIdial clusters, WebRTC agent portals, and adaptive predictive pacing.

VICIdial Clustered SetupWebRTC Agent SoftphonesAMD Tuning Guide
Low-Latency Voice

AI Voice & Dialer APIs

Conversational voice AI streams

Bi-directional WebSocket audio streaming APIs, real-time speech-to-speech agents, and CRM campaign lead ingestion webhooks.

WebSocket Audio StreamLow-Latency TurnaroundCRM Event Webhooks
ROI Calculators

Dialer ROI & CPS Calculators

Agent efficiency & trunk sizing

Interactive financial modeling tools to calculate AI voice cost savings, agent talk-time gains, and required CPS SIP capacity.

AI Voice ROI EstimatorCPS Concurrency CalcTalk-Time Multiplier
TCPA Safe Harbor

Outbound & TCPA Compliance

DNC registries & pacing rules

Automated drop-rate capping (< 3%), national Do-Not-Call (DNC) list scrubbing, and time-of-day calling safe harbor rules.

TCPA Abandonment ControlsNational DNC ScrubbingLocal Calling Windows
Enterprise SLA

Cloud Cluster Health

High-IOPS NVMe server nodes

Real-time telemetry on dedicated VICIdial server clusters, database replication health, and carrier interconnect load.

High-IOPS NVMe StatusDedicated Trunk Binds24/7 Cluster NOC
Templates

Deployment Playbooks

VICIdial & campaign blueprints

Download turnkey VICIdial migration playbooks, CRM integration checklists, and agent onboarding documentation.

VICIdial ChecklistsSIP Routing BlueprintsDisaster Recovery Plan
AI Voice & High-Velocity Dialing

Empower your outbound campaigns with low-latency conversational AI voice.

Predictive pacing algorithms, real-time AMD answering machine detection, WebRTC softphone agents, and seamless live human escalation for high-conversion contact centers.

Instant Lookup

Transparent Commercial Rates

Browse transparent A-Z rate decks, local DID pricing, and SMS volume tiers with zero hidden commitments.

  • Live country-by-country rate search
  • Downloadable CSV rate decks
  • Flexible prepaid or billed terms
Low-Latency Edge

Programmable CPaaS APIs

Integrate voice calling, SMS/RCS messaging, and DID provisioning into your software stack in minutes.

  • RESTful endpoints & real-time webhooks
  • Official Node, Python, Go, and PHP SDKs
  • Instant sandbox test environment
STIR/SHAKEN Level-AIdentity Attestation
Low-Latency Global PDDDirect Interconnects
Global ReachLocal DID Breakout
High AvailabilityGeographic Redundancy
24/7 Tier-3 NOCDirect Human Handoff